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Housing & Residential Education Handbook

Dear Resident,

Welcome to Reinhardt University and our Housing & Residential Education Program. For the next year, your home will be steps away from classes and your backyard will be filled with the magnificent sites and sounds of North Georgia. At every corner, new experiences and adventures will come your way and by May, one year will have flown by. The Housing & Residential Education Program encourages the social and educational development of residents in collaboration with its mission and the mission of the University. It is vital that each person has the opportunity to live in an atmosphere conducive for such growth, so that all goals can be achieved. Therefore, please note that living on campus is a privilege, not a right, and every effort by the Housing & Residential Education staff will be made to ensure everyone has the opportunity for success. Reinhardt University offers numerous free resources that can assist you with virtually any bumps you hit along the way. The Housing & Residential Education staff is extremely knowledgeable in the tools available to you and can quickly direct you to the appropriate person or department Our goal is to see that you reach yours, and in doing so, be successful in your education. If you need any assistance during your stay, please contact a member of our staff at (770) 720-5539.
Thank you and enjoy your adventures!
Sincerely,
Housing & Residential Education Staff
HOUSING & RESIDENTIAL EDUCATION MISSION
The mission of Housing & Residential Education at Reinhardt University is to foster a vibrant living community dedicated to personalized attention that embraces diversity, promotes leadership, cultivates individual development, and enhances the educational experience of each resident.  The Housing & Residential Education Staff is available to assist students on their endeavors through mentoring, personal attention, and strong leadership.  Reinhardt University does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, age, sexual orientation, marital status, unfavorable discharge from the military, handicap or disability in its programs and activities.
Please read this information carefully.  All residents of Reinhardt University are responsible for its contents. The Housing & Residential Education Handbook is located and regularly updated online.
HOUSING & RESIDENTIAL EDUCATION STAFF
The Director of Housing & Residential Education is responsible for the day-to-day operations of our campus housing department.  This position supervises the Area Coordinators, who are full-time staff members who live within the residence halls and supervise the Resident Assistants (R.A.).  The Director coordinates room assignments, contracts, occupancy management, and departmental planning.
Area Coordinators (AC) are live-in full time University staff members with Master's Degrees.  The Area Coordinators run the day to day operations of their buildings.  They assist in roommate mediations, coordinate room changes, and assist the department with various tasks.  They supervise the Resident Assistants within their areas and also coordinate collateral assignments within the department.  The Area Coordinators are not student staff members as they have all completed their Master’s Degree.
Resident Assistants (RA) are our student staff members who live on the floors with our residents.  These students are the front line of reference for the residents and are there to help with a number of situations.  Our RA’s are trained to deal with instances such as roommate conflicts, disciplinary situations, homesickness, and other types of situations that arise in the residence halls.  The RA’s are also responsible for the residential curriculum model within the halls for our residential students.
 
GOALS OF HOUSING & RESIDENTIAL EDUCATIONAL PROGRAM
The Housing & Residential Education staff serve residential students by fostering a vibrant living community dedicated to personalized attention that embraces diversity, promotes leadership, cultivates individual development, and enhances the educational experience of each resident.  The goals of the residential program at Reinhardt are:
• to provide an environment conducive to academic achievement, good scholarship, and maximum intellectual stimulation.
• to help each student develop a sense of individual responsibility and self-discipline.
• to provide integrated religious, social, cultural, and intellectual activities in order to enrich leisure time.
• to provide an atmosphere of warmth, high morale, and loyalty toward the living unit, the residence hall, and the University.
Resident students will have many opportunities for growth through our living-learning communities and residential curriculum model.  The tools provided to our residential students will empower them to survive and thrive at Reinhardt.  The University has four full-time Area Coordinators (AC) and resident assistants (RA), all who can assist residential students in their academic and social integration at Reinhardt.

Please Note: Student occupancy of a University residence hall is a privilege, not a right. Therefore, students must agree to conform to standards of decent and considerate behavior, including respect for the privacy of others and the maintenance of an atmosphere conducive to study and community living. They are responsible for knowing the regulations, for observing them, and for abiding by the terms of the residence hall contract. All residents must be registered, full-time undergraduate students. Students living in the residence halls during fall or spring must maintain a class schedule of at least 12 hours.
Students enrolled at the Main Campus with less than 30 semester hours and under the age of 21 must live in the campus residence halls, unless they live with their parents or spouse. In addition, enrolled students at the Main Campus receiving 51% of tuition through institutional scholarships must reside in the campus residence halls, unless they live with their parents or spouse.
SAFETY & SECURITY GUIDELINES
SAFETY & SECURITY STARTS WITH YOU!
When it is all said and done, security depends on you. The personal security of residents is of primary concern to the Office of Housing & Residential Education.  We are interested in your security concerns and problems and encourage you to work with us to make the year an enjoyable and safe one. Simple actions such as locking your door every time you leave and while you sleep, going out in groups and keeping track of your keys and ID card are important precautions that take little time, but maximize your personal security. It is also recommended that you travel only lighted pathways.  To help ensure basic security, special arrangements have been made. The doors to the main residence halls’ entrances are locked and have key entry through your room key. This provides additional security for all on campus  students.  (i.e., do not prop open the door or give out your keys).

Immediately report all suspicious persons or activities to Public Safety, an RA, or the professional staff within Housing & Residential Education.  Be observant and mindful that you play a vital role in maintaining a secure environment for yourself and others.
THEFT
The best method for prevention of theft is to always lock your door.  Also be aware of suspicious persons walking though your halls and buildings.  Notify your R.A., Area Coordinator, Director of Housing & Residential Education or Public Safety of any suspicious behavior or suspicious persons in the hall.  The University is not responsible for the theft of personal items. Purchasing renter’s insurance is encouraged.  If a theft does occur, contact the Office of Public Safety immediately to file a report.
Residents are responsible for all University property within their living space. It is good practice to lock your door when you leave your room and while you sleep.
Should you be the victim of theft or other crimes, contact Public Safety immediately.
MEDICAL EMERGENCY
In the event of a medical emergency where a person’s life may be in immediate danger, call 911 and request an ambulance. Then notify your R.A., Area Coordinator, or the Director of Housing & Residential Education.  If you do not feel comfortable calling an ambulance, then immediately contact an R.A., Area Coordinator, or Director of Housing & Residential Education and Public Safety. They have been trained to deal with emergency situations.
SECURITY ESCORT
If for any reason you feel unsafe walking around campus at night, we encourage you
to contact our Public Safety Officers, who will provide you an escort to your car
or to any of the buildings on campus. To contact Public Safety, simply call them at (770) 720-5911 and tell the officer on duty your name and location and when you would like a Security escort.
FIRE PROCEDURES
FIRE DRILLS
To prepare students and staff for emergency situations, periodic evacuation drills are conducted in the halls and apartments. Refusal to evacuate during a drill will result in disciplinary action and/or charges.
INAPPROPRIATE USE OF FIRE EXTINGUISHERS
Shooting fire extinguishers depletes the amount of extinguisher fluid available to be used in a fire. Thus, shooting fire extinguishers without cause will be regarded as a serious conduct violation.

FIRE EMERGENCIES PROCEDURE
• Upon sounds of alarm or notification of evacuation immediately exit your room/apartment and proceed to nearest exit or stairwell leading to nearest exit. Do not use the elevator.
• If you suspect a fire is in the hallway, do not open your door. If the door is hot or smoke is entering under the door immediately place material under the cracks of the door (damp if possible).
• If there is smoke in the hallway, please cover your nose and breathe lightly through it.
• Remain as low to the ground as possible, do not stand straight up. Go to your window and check to see if you can see smoke or flames. If not, you can open your window for fresh air.
• If you are trapped inside of your room/apt hang something on the outside of your window to notify emergency personnel you are inside. If able call 911 and notify them of your location (building name and room number).
• Do not attempt to handle emergency situation on your own
• When exiting your room/apt do not stop to dress, but grab shoes and exit immediately.  Upon leaving turn on the light and close the door.  Don’t forget your key.
• Should you get trapped in the situation take action to make yourself safe by any means necessary.
• Once outside of the building proceed to the area designated as a safe area and more information will be made available as soon as possible.
 
The following locations are designated evacuations areas during a fire evacuation:
Paul Jones/Smith Johnston – Volleyball Court
Roberts Hall – Volleyball Court
Gordy Hall – Front Lawn
East Apts. – Front Lawn and Museum Parking Lot
West Apts. – Front Lawn and Museum Parking Lot
Hubbard, Blue, Gold –  Front Lawn
Eagles View – Front Lawn

TORNADO PROCEDURES
If a tornado warning is issued, it is important for you to move from your room or apartment to a place of greater safety.  Please vacate the top floor of halls and apartments and move away from any windows or glass. The following locations are designated tornado shelter locations on campus:
Gordy Hall - Bottom floor
Paul Jones Hall - Bottom floor
Smith-Johnston Hall - Bottom floor of Paul Jones Hall
Roberts Hall - Bottom floor
East & West Apartments – 1st floor apartment bathrooms
Hubbard, Blue, Gold – Bottom Floor
Eagles View – Bottom Floor
FACILITIES & SERVICES
HOUSEKEEPING SERVICES
The residence halls are your new home, and as such, should be treated with respect and cleanliness. The housekeeping staff regularly cleans hallways, lobbies and lounges in the residence halls. They do not clean residents’ rooms or restrooms (except Paul Jones restrooms). Nor is it the responsibility of housekeeping to clean unnecessary messes left in the lobbies or hallways. If such incidents become a regular problem, and the Housing & Residential Education staff is unable to determine the students responsible for said incidents, each resident will be billed a clean up fee per occurrence.  In addition, special lobbies (including the TV lobby, courtyard, and kitchens) could be closed for a period of time.
FOOD SERVICE
At Reinhardt University, Metz Culinary Management provides food service for our campus. For all students living on campus, a meal plan is required. Meals served in the cafeteria include:
Monday through Saturday—breakfast, lunch and dinner; Sunday—brunch and dinner.
LAUNDRY FACILITIES
There are a number of laundry rooms on our campus located within the residence halls or apartments.
The following buildings have laundry machines for student use: Smith-Johnston Hall, Roberts Hall, Gordy Hall, Hubbard/Blue/Gold, Eagles View, East Apartments, and West Apartments. Our laundry system is set-up on a debit/credit card system. Students are responsible for their own detergents and fabric softeners. Athletic equipment, shoes, boots or other heavy items should not be placed in machines. If a machine malfunctions while you are using it, please notify a Housing & Residential Education staff member as soon as possible for repair.
LAUNDRY SECURITY PRECAUTIONS
Do not leave clothing in the laundry rooms unattended overnight or for extended periods of time. Make sure the laundry you take is your own. Report any personal items stolen to Public Safety immediately. Although the University cannot assume responsibility for any stolen or lost items, notification of a Housing & Residential Education staff member will assist in the return of your property should the stolen items be discovered.
 
PEST CONTROL
The residence community is serviced regularly by a pest control company engaged by the
Office of Facility Services to discourage pest problems. Residents can help this effort by adhering to sensible cleaning practices. Residents may be required to clear closets, remove dresser drawers, cover food items or assist in other ways that the University deems necessary to facilitate an effective pest control program. Spraying generally occurs on campus monthly. If pest problems occur, please contact the R.A.  Improperly stored food and trash attract insects, roaches and mice. Cleanliness by you and your neighbors is the most important component of an effective pest control program. If a living space is found to be in a condition that could attract pests, housekeeping staff will be called in to clean the area at the resident’s expense.
REPAIRS & MAINTENANCE
All repairs and maintenance issues should be reported to a Housing & Residential Education staff member. If an emergency, such as a water or gas leak, should arise after office hours, be sure to call your R.A. or Public Safety immediately.
LIGHT BULBS
Please contact your RA if you are in need of a light bulb and we will submit a maintenance request.

STORAGE
Due to limited space, no storage will be permitted at any time during the school year or summer.  There are storages spaces in Canton for reasonable rates.
POLICIES & PROCEDURES
The primary responsibility of our Housing & Residential Education Program is to maintain an atmosphere conducive to the pursuit of academic goals and personal growth.  Within this context, it is important to recognize the effect of the respect factor in a residence hall or apartment setting. The number of residents creates a special need for the awareness of how individual actions can easily influence the environment and thus have a direct effect on other students. In light of these considerations, the following policies have been established.

HOUSING & RESIDENTIAL EDUCATION STAFF
All Housing & Residential Education staff, including the Director of Housing & Residential Education, Area Coordinators, and the Resident Assistants, are considered Reinhardt University officials. They are trained to be of assistance to you.  Failure to follow a reasonable request of a University official is considered a policy violation.
ALCOHOL POLICY
Reinhardt University is a dry campus; therefore, any use of alcohol is a violation of the Student Code of Conduct.  Alcohol paraphernalia is also not allowed.
Alcohol is strictly prohibited on campus. Use, possession, sale, and/or acting under the influence of alcoholic beverages on campus will be determined by the following:
a) Physical evidence: any container of an alcoholic beverage whether empty, full, or partially full will constitute sufficient evidence to find a student (or students), in a room (or suite) or in an automobile, guilty of possession of alcoholic beverages on campus.
b) Physiological Evidence: any physiological indication of intoxication. More information regarding the alcohol policy including possible sanction can be found within the Alcohol Policy section of the handbook.
APPLIANCES
Residence hall rooms are arranged not only for your comfort, but also in compliance with fire regulations. The electrical system is not designed to carry heavy loads of electrical equipment. Larger appliances should be plugged directly into the wall. Permissible appliances are: hair dryers, electric razors, radios, stereos, televisions, computers, microwaves, and small refrigerators under four cubic feet.  Refrigerators will not be stored during summer months. Microwaves under 750 watts are allowed in all halls. All appliances should be used with care. Any other cooking devices (including toaster ovens) are strictly prohibited by safety and fire codes.
ASSAULT
Any resident who inflicts bodily harm or threatens to do so to anyone on the premises of Reinhardt University may face immediate suspension or expulsion from Reinhardt.
BICYCLES, SKATES, ROLLER BLADES & SKATEBOARDS
Due to safety codes, at no time should bicycles, roller blades, skates or skateboards be ridden in buildings or left in hallways, staircases, balconies or lounges.  Bicycles may not be stored in student rooms.  They should be stored in bike racks. Bicycles improperly parked will be removed and a fee will be assessed.
CANDLES, OIL LAMPS & INCENSE
Candles, flammable lamps (such as oil lamps) and incense are prohibited. They are extremely dangerous due to open flame, burning embers and dripping wax.
COMMON AREA DAMAGES
When damage occurs in the common areas (lobbies, lounges, apartment living room, bathrooms, kitchens, hallways, etc) of the floor or building, individual responsibility is difficult to determine. In these situations, students and Housing & Residential Education staff will work together to determine the nearest source of responsibility. Depending upon the circumstances, the University may bill groups, suites or floors on a prorated basis for public area damage. Records of the condition of public areas are kept for all floors, lounges, apartment, etc., and charges will occur on residents’ accounts for unnecessary damages. The Department of Housing & Residential Education reserves the right to prorate such damages at any time.
ENROLLMENT REQUIREMENTS
In order to live in University housing, a student must enroll full time (12 credit hours) for each semester in residence.  Exceptions to this policy must be approved by the Director of Housing & Residential Education.
FIGHTING
Fighting will not be tolerated.  Students involved in fighting could face charges by local, state, and civil officials as well as possible dismissal from Reinhardt University.
HARASSMENT OR ABUSE
Residents have the right to live in an environment free from any form of racial, ethnic or sexual harassment and/or intimidation.  Any student or staff member found to be harming or abusing another student (verbally or physically) through threats, intimidation or hazing activities will be subject to disciplinary action.
HALL SPORTS
Respect for the community involves respect for the building and its residents. Hall sports such as wrestling and bouncing or throwing balls/objects is prohibited. Such activity is potentially damaging to fire and safety equipment and could cause structural damage. Occurrences will result in disciplinary action.
 
HEALTH AND SAFETY ROOM CHECKS
All rooms in the residence halls and apartments will be checked for health/safety issues and damages once per month during the academic year. During these random room checks, two Housing & Residential Education staff members will inspect your room. Although the purpose of these checks is to inspect for health and safety concerns, any policy violations discovered will be reported to the University, and disciplinary action will be taken. These checks will be conducted with or without residents present.
KEY LOSS & DUPLICATION
As a security measure, locks on student rooms and apartments are always changed if a key is lost, with parts and labor charged to the student who lost the key. The procedure for arranging a lock change is as follows: Report lost keys to Reinhardt University Public Safety. The cost of keys is $200 as noted on your key contract you signed.
LOBBY FURNITURE
Lobby furniture is intended for the use of all students and individual residents. This furniture is not allowed in student rooms.
LOCK OUTS
Always carry your key. If you are locked out, contact any RA in your building or if after business hours the RA on-duty in your area.  If you are unable to locate someone to unlock your door contact the Housing & Residential Education Office and someone will assist you.  The first unlock is free.  Additional unlocks will be based on an incremental $5 fee (i.e., $5, $10, $15, etc).
NOISE
The basic purpose of the University is the dissemination and application of knowledge, and the primary rights of students in residential areas include the right to read and study free from undue interference in one’s room or apartment. In order to ensure that students have the opportunity to exercise primary rights to sleep and study in their rooms, a policy of 24-hour courtesy hours is always in effect. In addition, the following has been established:
QUIET HOURS
Monday-Sunday quiet hours are in effect from 10p.m. to 12p.m. (noon)
Note: During finals week, 24-hour Quiet Hours will be in effect.
NOTIFICATION OF COACHES/ADVISORS
Coaches and activity advisors of any co-curricular activity or sport that provides scholarship or stipend money to residents may be notified when residents participating in their program encounter substantial difficulties with discipline, attitude, mental and physical health, or social interaction in the residence halls.

(Exceptions: this policy will not be utilized when such problems involve extremely personal information. Likewise, the Reinhardt University counselor will not release any information beyond the bounds of professional counseling confidentiality standards.)
PAINTING YOUR ROOM
Due to the potential damages caused to furniture and carpet by painting rooms, residents are not allowed to paint their rooms. This policy includes the use of water and oil-based paints, stencils, contact paper and wallpaper.
PARKING
The Office of Public Safety issues parking permits to residents. Public Safety can be contacted at (770) 720-5789 or 770-720-5911 in an emergency.
PETS
Public health regulations prohibit pets in the residence hall rooms and apartments. This includes, but is not limited to, dogs, cats, birds, hamsters, mice and other rodents. However, aquariums under 5 gallons containing only fish are permitted as long as they are kept in sanitary condition. This is the only exception.  Cleaning costs and/or disciplinary action will accompany any violation of this policy. In addition, the cost of pest control treatments will be charged to individuals housing unauthorized pets.
RIGHT OF ENTRY
The Housing & Residential Education staff respect students’ rights to privacy and their desire to control their own environment. However, the staff also has the responsibility of providing quality facilities at reasonable costs to present and future students. Therefore, the staff reserves the right to enter student rooms or apartments to ensure that they are maintained in a safe and sanitary fashion and to make necessary repairs. Staff may also enter a student’s room on the premise that an action violating University regulations or violating state or local law did or is about to take place. Any indication of policies violations will result in an in depth room search by Housing & Residential Education staff and/or Public Safety. Safety inspections are conducted during the semester to ensure reasonable standards of room cleanliness and safety.
ROOM/APARTMENT DAMAGE
As a student in an assigned living space, you accept responsibility for its condition and must thoroughly complete the check in/out form, which becomes a record for the condition of the living space when occupancy began. This record is compared to the condition of the living space at check out, and any discrepancies become the financial responsibility of the resident.

Therefore, to protect yourself, be sure to complete your check in/out form thoroughly, and return it to your R.A. Failure to turn it in leaves no alternative but to assume that the living space was in good condition when you checked in, and you and your suite/roommates will be charged for any damage that may have occurred.
ROOM DECORATION
Decorations can add tremendously to making your accommodation more homelike and attractive, but this added beauty and comfort can be destroyed easily or turn to tragedy by the failure to recognize and take the necessary precautions to prevent potential hazards. While there is the opportunity for students to express individuality in decorating their living space, the following guidelines must be followed in the interest of preventing fires:
• Candles, incense and flammable lamps (such as oil lamps) are prohibited.
• Highly flammable materials such as hay, straw, Spanish moss, cloth ceiling
coverings, fish nets or anything determined dangerous by the housing staff
are prohibited.
• Street signs, flags, parachutes, barricades, cones, etc. that have been illegally acquired are forbidden.
• The Fire Marshall prohibits cut greenery, such as Christmas trees or wreaths, in all areas including lounge/suite locations.
• Residents are responsible and will be charged for any decorations that stain, alter, or otherwise damage the room. This includes nail holes, decals, contact paper, or tape marks on the walls, door, floor, etc. All should be carefully removed at check out time. Using removable adhesives is the only approved method of securing posters, etc.
• Any public area decorating must be done in conjunction with the Office of Housing & Residential Education before beginning such activities.
• If residents decorate their room windows, they should give consideration to the University and its many constituents. The Housing & Residential Education staff will contact students regarding inappropriate objects or decorations in the window.
ROOM FURNISHINGS CARE & CLEANING
All rooms and apartments are air-conditioned.  All residence hall rooms are furnished with desks, chairs, twin or full-size beds, and dressers/wardrobe.  Each apartment is furnished with a couch, chair, entertainment center, end table, bar stools, coffee table, full-size bed, desk, chair, dresser, and night table. If furniture is not in the dwelling or is damaged or unassembled upon check out, charges will be assessed.  Upon check out, residents are responsible for returning the dwelling and its contents to good condition. Be sure to thoroughly inspect your living space and all the items in it. Note the condition of each item in your room on the check in sheet. Failure to clean and/or restore living space and furniture satisfactorily will result in a charge to its occupants. If this procedure is not followed, the charges will be divided equally among occupants. While living in the University residence community, the student assumes the same responsibility for care of the dwelling and its furnishings as residents in other rental or lease situations. Thus, any damage done to a resident’s living space will be the financial responsibility of the resident. It is not acceptable for students to keep excessive amounts of trash in their rooms.
ROOMMATE CONSOLIDATION
In the event that your roommate decides to leave during or after the fall semester we will give the student remaining in the room three options: 
1) They can keep the room as a private room and pay the prorated private room rate
2) Obtain a list of students in the same situation from the Housing & Residential Education Office and try to locate a roommate
3) The Housing & Residential Education Office can work to find the most compatible roommate situation for you.
SMOKE-FREE/TOBACCO FREE RESIDENCE HALLS
All residence halls on campus are smoke-free buildings.  Information regarding the designated smoking areas can be found on the back cover of this handbook.
SOLICITATION
Room-to-room solicitation is not permitted under any circumstances.  University buildings and/or campus spaces may not be used to raise money for any individual or organization other than an officially recognized campus organization (faculty, staff or student) or nonprofit charitable organizations off campus.
TRASH
Residents are expected to remove their own trash to the dumpster. Dumpsters are located just outside the residence halls and apartments. Failure to remove trash and/or placing personal bags of trash in common areas will result in a fine and/or disciplinary action.

VISITATION HOURS
For definition purposes, a resident guest is a visitor who lives in the residence hall in question, but is visiting another resident’s room. A nonresident guest is anyone who does not live in that hall.
THE VISITATION HOURS ARE AS FOLLOWS:
All residence halls   12 p.m. – 12 a.m. (Weekdays)
All residence halls   12 p.m. –   1 a.m. (Weekends) (Friday and Saturday nights)
All apartments           9 a.m. –  2 a.m. (Weekdays and Weekends)
In the event that a resident is found in violation of the visitation hours, the following individuals will be considered to be in violation of hall policy: the resident whose room the violation occurred and any guests in the room after hours (whether students or non students). Any nonresident who is found in violation of this policy could be banned from the residence halls.
Overnight guests are permitted to stay on campus no more than 5 nights per month, and no more than 3 of those nights may be consecutive.
WEAPONS, FIREWORKS & EXPLOSIVES
Weapons of any kind, firearms, ammunition, fireworks, gasoline and other combustible or explosive materials are not permitted in the residence halls or apartments. It is a violation of University policy to store weapons of any kind on University property (including in parked cars). This includes any kind of gun (i.e., BB guns, paintball, air-soft and air rifles) and any other item the University may deem as a weapon.
 
WINDOWS & SCREENS
Screens are never to be removed from windows. In the interest of safety, no objects may be passed or thrown out of or into windows. Students throwing anything from a window will be referred for disciplinary action. No loudspeakers may be played out the windows in residence halls or apartments.
Residence Hall Guidelines
Reported violations of the Code of Conduct or proof of a Level III or Level IV offense may mean dismissal from residence halls. The role of the Area Coordinators and Resident Assistants is to help provide and insure a comfortable living and learning environment for residential students. However, when violations of the University Code of Conduct occur in the residence halls, the Area Coordinators and the Resident Assistants have the authority to deal directly with violations and to make recommendations to the Office of Housing & Residential Education. It should also be noted that refusal or failure to respond to or cooperate with an Area Coordinator or the Director of Housing & Residential Education is a Level II violation. Guests of residents are expected to abide by all the University regulations, and residents are responsible for their guests’ behavior. 
HOUSING & RESIDENTIAL EDUCATION CONTRACT INFORMATION
The information presented in this section pertains to the application/contract for the Office of Housing & Residential Education. This information is emphasized primarily to respond to some of the more common questions students have regarding the contract. Please keep in mind that this section addresses some, not all, of the stated agreement terms. In the event of a conflict, the contract controls.
CONTRACT RELEASE
After the student moves into the residence hall and/or after the applicable opening day of the residence halls the following procedures for contract release must be followed. Students will be released from the contract ONLY for the following reasons: graduation, complete withdrawal from Reinhardt University, or severe personal or medical problems BEYOND THE CONTROL OF THE STUDENT. If the student withdraws from Reinhardt University, written notice of withdrawal must be presented to the Director of Housing & Residential Education. Charges will accrue until the student properly checks out of the hall.  If the student remains enrolled in classes at the University a contract cancellation fee of $200 will be assessed to the student’s account therefore forfeiting the housing deposit.

REFUNDS
All refunds for room and board will follow the guidelines set forth in the Reinhardt University Academic Catalog.  A student removed from the residence halls or apartments will not be refunded if dismissed due to violation of the Student Code of Conduct.
ROOM CHANGES
Room changes are permitted, but not during the first two weeks and last two weeks of classes each semester or during high occupancy periods.  Room changes will be permitted only when the Area Coordinator and/or Director of Housing & Residential Education will determine that the roommates have made a serious attempt to adjust and found that they cannot resolve their differences.
POLICIES & PROCEDURES
Each resident, by signing the application/contract for the Office of Housing & Residential Education, agrees to observe all housing and University rules and regulations.
CHRISTMAS BREAK AND SPRING BREAK
All of the residence halls are closed during Christmas Break and Spring Break.  The apartment community will remain open during both breaks.
 
SINGLE & DOUBLE OCCUPANCY ROOM POLICY
Single rooms are assigned with priority given to students with medical need and next by residents who submit their housing applications early. Students who request double rooms will be assigned a same-sex roommate by the Director of Housing & Residential Education. In the case of an odd number of residents seeking double rooms, the one resident not assigned a roommate will still be charged only a double room rate. However, if a new resident moves into the residence halls in need of a roommate, or if a current resident’s status changes so that he or she is in need of a roommate, then the resident will automatically be assigned to any other same-sex resident in need of a roommate.  If your roommate moves out during the semester, you will be given one of the following options:
• Select a new roommate from a list provided by Housing & Residential Education.
• If a new roommate is not selected by the student Housing & Residential Education will assign a new roommate.
• Keep the room as a single room and pay the single room rate. It is the student’s responsibility to take the first steps in finding a roommate with assistance from Housing & Residential Education.  If the student fails to take the responsibility, we will assign to the best of our ability. 

SUMMER HOUSING
Summer Housing is available during the summer months in one of the apartment complexes on campus.  Students pay a monthly rate for rent and must pay their rent the month prior to their stay. Further information can be found in the summer contract.
RESIDENCY REQUIREMENTS
All full-time freshmen under the age of 21 are required to live in the residence halls, unless they are living with a parent or legal guardian, or are married. All residents must be full-time students, unless the student has been granted an exception by the Director of Housing & Residential Education.
HOUSING DEPOSITS
Before students are assigned a room in to the residence halls, they must pay a $200 security deposit. This deposit is a guarantee against potential damages caused by the resident. Should a resident damage his or her room, the $200 security deposit will be applied toward the repair costs. All repair costs in addition to this $200 deposit will be billed to the resident. If the resident does not damage his or her room, the $200 security deposit will be returned to him or her within 10-14 business day of their final semester living within the residence halls.

 
PHONE BOOK
HOUSING & RESIDENTIAL EDUCATION OFFICE
Assistant Dean/Director of Housing & Residential Education
Dr. Manuel Ruiz...........................................................................................................................ext. 5539
AREA COORDINATORS
Susan Wood...........................................East/West Apartments......................................................ext. 5991
Candace Cooper ……Roberts/Gordy/Smith Johnston Hall....................................................................ext. 9202
Roger Newell..….......Hubbard, Blue, Gold/Eagles View……………...........................................................ext. 9202
RESIDENT ASSISTANTS ON-CALL (5 p.m. – 8a.m.)
Roberts/Paul Jones.................................................................................................................770-680-6381
Gordy/Smith Johnston............................................................................................................770-680-7020
West/East Apartments........................................................................................................... 770-894-2764
HBG/Eagles View...................................................................................................................770-680-6332