SACS Compliance Certification

3.11.2 Institutional Environment

Reinhardt University takes reasonable steps to provide a healthy, safe, and secure environment for all members of the campus community. (Institutional environment)

Judgment check box Compliance


Reinhardt University is committed to providing a safe, secure, and healthy environment for all members of the campus community. Various campus departments are assigned responsibilities for different categories of safety-, security-, and health-related issues. All departments at Reinhardt University follow all applicable federal, state, and local protocols. The University provides a community of care by routinely reviewing and updating policies and procedures that address the health, safety, and security needs and concerns of community members. To promote safe behaviors, faculty and staff provide educational forums and prevention activities. The University is equipped to provide an adequate response to a situation that threatens the safety, security, health, and wellness of its students and employees. The University works in conjunction with state and local law enforcement, with fire and emergency response agencies, and with Cherokee County’s Office of Emergency Management as needed.

The Reinhardt University Chief Financial Officer serves as custodian of the campus master plan and oversees risk management, business continuity, capital budgets, and other areas.

Office of Public Safety

Under the auspice of the University Provost, the Reinhardt University Office of Public Safety works collectively to provide safe and secure stewardship. The Reinhardt University Office of Public Safety provides services including crime prevention, crime reporting, and campus patrolling. In addition, select officers are trained in crowd control, defensive tactics, first aid, and CPR. Both sworn law enforcement personnel and non-sworn public safety officers staff the department. The department works closely with the Cherokee County Sheriff’s Office as well as other surrounding law enforcement agencies.

Mission and Organization. The Reinhardt University Department of Public Safety is a Georgia Police Officer Standards and Training compliant office. The mission of the office reads as follows: “We are committed to the preservation of life, protection of property, and safeguarding individual liberties. We are dedicated to accomplishing this with integrity and professionalism through a "Community Policing Model". We are committed to serving the Reinhardt community with professional courage, integrity, and dependability.”  A summary of services and training provided by the office is captured in Table 3.11.2-1.

Table 3.11.2-1 Institutional Environment

Patrol Division Provides year round, 24-hour patrol coverage. This is the front line unit to protect and serve. Both sworn and non-sworn officers maintain up-to-date certifications in CPR, first aid, and AED defibrillator operations.
Crime Prevention Unit State certified training officers develop and present personal safety courses such as Civilian Response to Active Shooter Events (C.R.A.S.E,) Rape Aggression Defense (R.A.D,) and others for students, faculty, and staff to enhance personal safety and awareness.
Training Unit Responsible for coordinating all training activities. Ensures Officers receive the state-mandated, up-to-date, and most applicable training needed for providing professional services to the Reinhardt University community. This includes ensuring sworn and non-sworn officers maintain up-to-date certifications in CPR, first aid, and AED defibrillator operations.
Emergency Management Responsible for the University’s Emergency Operations Plan (EOP), developing and maintaining an emergency management program which focuses on saving lives, protecting property, maintaining continuity of operations, and mitigating the overall effects of natural or man-made disasters.

Ensuring Security on Campus


Reinhardt University Office of Public Safety is the administrative office responsible for ensuring the safe and secure environment for the campus community. The department monitors the campus 24-hours a day, 365 days a year through automobile, bicycle, and foot patrols. The department employs four full-time shift officers, one part-time officer, one state certified Uniform Patrol Supervisor, one state certified law enforcement and Georgia Emergency Management and Homeland Security certified Emergency Manager, and a state certified Director of Public Safety.

Reinhardt University Fire Safety and Health

All Public Safety employees are trained in CPR, first aid, and AED defibrillator operations. Public Safety AED Defibrillators are maintained in the department’s patrol unit as well as in the Falany Performing Arts Center’s lobby and are inspected on a monthly basis.

Emergency escape routes are posted in all buildings and fire drills are conducted on a regular basis for residence halls and academic buildings. Mass notification systems are tested and students, faculty and staff are advised to contact Emergency Management if they do not receive a test notification during a specified time so corrections can be made.


During new student orientation, the Crime Prevention Officer discusses under age consumption of alcohol, possession of weapons on campus, sexual harassment, and general safety issues. At the same time, students and parents are provided instruction on how to obtain statistical information concerning campus crime, and viewing Departmental daily crime logs. This information allows students and parents to make informed decisions.

In addition to the orientation talks, the Crime Prevention Officer and Emergency Manager provide safety and preparedness programs to the University community, at no cost, on topics such as personal safety for women, robbery/burglary prevention, travel safety, weather safety, and disaster preparedness.


The Department of Public Safety provides statistical data on campus crime annually to the federal Department of Education in compliance with the Campus Security Act of 1990 (Clery Amendment). [1] Additionally, the daily log information can be viewed online [2] or by visiting the Public Safety Office.

In addition, Public Safety’s website [3] offers links to Reinhardt University Alcohol and Other Drug Policy Handbook [4], a guide for emergency procedures Quick Guide [5],  Hazardous Weather Announcements [6] and other useful information.

Emergency Management

The Emergency Management Office is responsible for the University’s Emergency Operations Plan (EOP) [7], developing and maintaining an emergency management program which focuses on saving lives, protecting property, maintaining continuity of operations, and mitigating the overall effects of natural or man-made disasters.

Core responsibilities include:

  • Develop, test, review, revise, and distribute the University’s Emergency Operations Plan (EOP)
  • Oversee the University’s emergency mass notification system and other notification systems.
  • Manage the Building Coordinator program and provide training, planning, and record keeping.
  • Activate the University’s Emergency Operations Center (EOC) in the event of a large-scale emergency
  • Monitor University compliance with the National Incident Management System (NIMS) and ensure required training is provided and training records are maintained for all campus responders.
  • Develop, conduct, and coordinate drills and exercises including campus wide drills, building drills, and departmental drills.
  • Conduct campus-wide and building specific risk assessments.

Monthly Emergency Operations Planning Committee Meetings

The Emergency Management Office coordinates monthly safety meetings to discuss current issues, training opportunities, and projects relative to safety, and emergency management topics including identifying hazards.

Pre-Incident Preparedness Plan

Following guidelines provided in the Disaster Mitigation Act of 2000, Reinhardt University has developed a plan to reduce loss of life and property, and streamline recovery in the event of a natural, technological, or man-made disaster.

Campus Risk Assessment

The Emergency Management Office has researched and constantly reviews data as well as consulting with local agencies, concerning local hazards. The information collected helps to create up-to-date hazard, risk, and vulnerability assessments specific to Reinhardt University. Hazards and threats identified most likely to affect the Reinhardt University are man-made, technological, and weather-related.

Evaluating these risks allow Emergency Management to better prepare for disaster and develop a plan to mitigate overall damage.

Crisis Communications Plan

The crisis communication plan or Emergency Notification Process is a collaborative effort involving select Reinhardt University officials to keep the campus community safe.

In the event of critical incident members of this team begin the decision-making process to determine what damage has occurred, the total extent of damage, and which resources will be needed to continue operations and repair damage.

Reinhardt University Public Safety is primarily responsible for issuing mass notification of emergencies. Emergency notifications are disseminated to the campus community utilizing the Eagle Alert system. Email addresses for students, faculty, and staff are uploaded into the system so they will automatically receive emergency notifications via email. Students, faculty, and staff are also provided instruction on how to access Eagle Alert  [8] and enter personal phone numbers to receive text messages.

Reinhardt University also utilizes an outdoor public address system and social media to reach the campus community, usually, simultaneously with the Eagle Alert system depending on the nature of the event.

Residence Life – Health and Safety Inspections and Fire Drills

Health and safety inspections are conducted by the Office of Residence Life on a routine basis in all on-campus residential facilities according to an announced schedule. All rooms in the residence halls and apartments are checked for health/safety issues and damages several times during the year. During these scheduled room checks, two Residence Life staff members inspect the rooms. To prepare students and staff for emergency situations, periodic evacuation drills are conducted in the halls and apartments.

Office of Student Activities - Prevention Programs

The Office of Student Activities in collaboration with Counseling Services and the Health Center supports prevention programming at Reinhardt. The Office of Student Activities also supervised an Awareness and Prevention Intern in the fall semester of 2016 who led several programs. Reinhardt employs a Title IX Consultant who is vital to the success of prevention efforts at Reinhardt.

C.A.R.E. is a student led organization of Reinhardt University students who work together to provide peer counseling and prevention education across the campus community. Peer counseling services are free and confidential to all students. All C.A.R.E. members are extensively trained to cover a broad spectrum of topics, ranging anywhere from stress to suicidal thoughts. The students are not professional counselors so they provide an empathetic ear and are trained to help our peers develop solutions to their own problems. They also make extensive referrals to professional individuals and agencies for needs that require specialized care. C.A.R.E. members may also be peer prevention educators. The role of C.A.R.E. Prevention Educators is to promote education and awareness around sexual violence, dating violence, alcohol use and mental health. This is achieved through workshops, programs, social media and collaborating with other student groups on campus. The school nurse, counselor, and Title IX consultant advise C.A.R.E members. The supporting documentation includes a summary of prevention programming offered during the 2016-17 academic year. [9]

Student Health Services

The Reinhardt Health Clinic supports the mission of Reinhardt University by providing healthcare, health education and promoting prevention programs and general health awareness to all students of Reinhardt University with diverse health needs and conditions. Health Services is also dedicated to supporting the mission of Reinhardt University by promoting a personal and caring environment of individualized care for all students through triaging, treatment of minor illnesses and injuries and care of students with acute and chronic health conditions. See sample of Health Clinic brochures and flyers [1011]

Reinhardt Health Services strives to work with students to promote lifelong health and wellness as well as facilitate retention and graduation. Reinhardt Health Services educates all students and equips them with the skills needed to manage their own health. Students are educated and encouraged to, “Be an advocate in their own healthcare,” from the start of their first year at Reinhardt and this is reinforced throughout while they work toward a degree. The clinic only offers over-the-counter medications and treatment recommendations after an exam and assessment by the RN.  The RN makes an evaluation based on exam and if it is found that the student must be seen by a physician, a referral into the community is made. The Reinhardt Health Clinic is under the direction of an RN, BSN in the State of Georgia with 20 years of experience.

General programs and educational awareness initiatives include an annual Health Fair for students, ongoing sexually transmitted infection education and programs, campus wide promotion of general infection control and involvement in the ADA requirements for students with special health and mobility needs. The Reinhardt University RN is also continually involved in the “Mind, Body and Soul” Tour which consists of the University Counselor, Pastor and Nurse “touring” the campus to meet with classes, athletic teams and any other group/students on campus.  The purpose of this group is to spread awareness of these services that are always available in order to serve all psychological/emotional, spiritual and physical needs of the students. The University Nurse also has an ongoing role in “Early Alert” of identifying and managing students that are at high risk of drop-out due to a multitude of academic, psychological and physical situations.


Reinhardt is also committed to providing students with confidential referrals for professional assistance if it is needed. An awareness of the negative effects of alcohol consumption or drug use may assist a student in his or her efforts to make safe and responsible choices about alcohol and drugs. A student may make an appointment with a specialist for an assessment and/or counseling by contacting the Counseling Center. Counseling services are available to Reinhardt students on a time-limited basis. There is a network comprised of counselors in the local area who see Reinhardt students in their offices or on campus. Long-term counseling, specialized services, or outpatient/inpatient therapy are not covered by the tuition and fees.

Sexual Assault Prevention and Programs

Reinhardt University’s Sexual Harassment and Sexual Violence Policies and procedures are currently available online ( as well as in the Student Handbook ( Reinhardt University has partnered with Everfi to provide several online awareness and prevention courses (AlcoholEdu, Haven, Haven Plus and Haven for Faculty and Staff) focusing on alcohol and drug abuse and sexual assault for all new traditional and nontraditional students (graduate, professional, online, and adult learners) and all current and new faculty and staff members. The supporting documentation includes a description of these courses and other sexual assault prevention programs and resources. [12]

Physical Plant

The Physical Plant department exists to support the achievement of Reinhardt University’s mission by maintaining the physical aspects of the campus in a responsible, cost-efficient manner while providing a well-maintained and clear learning environment. The Physical Plant provides this environment by planning routine maintenance checks and responding to maintenance requests. Work orders are prioritized and the repair work is scheduled. Preventative maintenance is conducted by Physical Plant staff on a scheduled basis to include inspections of facilities, grounds, indoor and outdoor lighting, irrigation systems, and other key systems. The Director of Physical Plant supervises inspections.

The Physical Plant department is comprised of four areas: maintenance, grounds, housekeeping, and horticulture. Standards an expectations for each are included in the supporting documentation. [13]

Assessment Data 

Though the programing and services described above, Reinhardt University provides a healthy, safe, and secure environment for all members of the campus community. Information gathered from a variety of regular assessment activities supports this conclusion.

For example, a comparison of the 2013-2017 Reinhardt Student Life Survey results [1415161718] indicates that student satisfaction is consistently high in regards to the services provided by the Counseling Center, Public Safety and Student Health Services. Table 3.11.2-2 summarizes trend data for the Student Life Survey over the past five years.

  • Over 92% of students indicated they were “satisfied” or “very satisfied” over five years with services provided by the University Counseling Center.
  • On average, over 82% of students indicated they were “satisfied” or “very satisfied” over five years with services provided by the University Office of Public Safety.
  • On average, over 85% of students who utilized the services of the Student Health Center over the five years indicated they would utilize the services again and on average over 87% of those same students would recommend the services of the Student Health Center to their friends.

Table 3.11.2-2 Student Life Survey Results, 2013-2017  

Student Life Survey Results 2013 2014 2015 2016 2017 Overall Average
Satisfied with Services provided by the Counseling Center 91.60% 93.02% 94.96% 90.39% 94.00% 92.79%
Satisfied with Services provided by the Office of Public Safety 87.30% 78.95% 76.36% 81.63% 89.01% 82.65%
Would Utilize the Services of the Student Health Center Again 89.50% 96.77% 76.71% 74.29% 87.93% 85.04%
Would Recommend the Services of the Student Health Center to a Friend 91.00% 100.00% 80.49% 79.49% 92.19% 88.63%

Additionally, the results obtained in 2016-17 from the Noel-Levitz student Satisfaction Survey shows that levels of satisfaction with the institutional environment are comparable to those obtained at 4-year private institutions. [19]

Table 3.11.2-3 Noel Levitz Student Satisfaction Inventory Results, 2016-17

Noel Levitz Student Satisfaction Inventory (2016-17) Reinhardt University % satisfaction National Average for 4-Year Privates

% satisfaction

The staff in the health services area are competent



Counseling staff care about students as individuals



The campus is safe and secure for all students.



Security staff respond quickly in emergencies.



On the whole, the campus is well-maintained.



Improvement was also seen between the 2015-16 and 2016-17 academic years for the responses in the AlcoholEdu assessment regarding Responsible Decision Making about Drinking. Upon completing AlcoholEdu in 2015-16, 82% of students reported being prepared to make more responsible decisions and have positive intentions regarding drinking. Upon completing AlcoholEdu in 2016-17, 88% of students reported of students reported being prepared to make more responsible decisions and have positive intentions regarding drinking. [2021]

Additionally, improvement was seen in the Haven Pre-Test and Post-Test assessments between the 2015-16 and 2016-17 academic years within each of the categories of Understanding Consent, and Bystander Intervention and in all cases the RU outcomes met or exceed the national average during the 2016-17 academic year. [2223]

Table 3.11.2-4 Haven Results, 2015-16 and 2016-17 

Haven Item





Understanding of Sexual Consent





    Reinhardt Average





    National Average





Bystander Intervention Strategies





    Reinhardt Average





    National Average





For the period involved in this review (2015-16, 2016-17), the number of students involved in drugs, alcohol and Title IX (sexual assault) incidents who were found responsible for violating the University Code of Conduct were reviewed. It was found that the number decreased from the prior year in all categories except that of Tobacco and Title IX sexual assault. More detailed data on Title IX are available in the Campus Climate Survey, which is conducted every spring semester. [24]

Table 3.11.2-5 Number of Student Involved in Drugs, Alcohol, and Title IX Incidents, 2015-16 and 2016-17

Type of Violation

Number of Incidents


Number of Incidents


Alcohol Violations



Drug Violations



Tobacco Violations



Title IX Sexual Assault Violations




Reinhardt University demonstrates that it takes reasonable steps, through the efforts and activities of units like Office of Public Safety, Office of Residence Life, Office of Student Activities, Office of Counseling Services, Office of Student Health Services and the Office of the Physical Plant to provide a healthy, safe and secure environment for all members of the campus community. Thus Reinhardt University demonstrates is compliance with Comprehensive Standard 3.11.2 (Institutional Environment).


Supporting Documents

[1] RU Security and Fire Report 2015

[2] Crime and Fire Log

[3] Screenshot of Public Safety website

[4] Alcohol and Other Drug Policy Handbook

[5] Emergency Quick Guide

[6] Hazardous Weather Notification Procedure

[7] RU Emergency Operations Plan

[8] EagleAlert System

[9] Student Activities Prevention Programming Hosted in 2016-17

[10] RU Clinic Brochure

[11] RU Clinic STD Flyer

[12] Sexual Assault Prevention Programs

[13] Physical Plant Standards and Expectations

[14] Student Life –Campus Services – Spring 2013

[15] Student Life –Campus Services – Spring 2014

[16] Student Life –Campus Services – Spring 2015

[17] Student Life –Campus Services – Spring 2016

[18] Student Life –Campus Services – Spring 2017

[19] Noel Levitz Survey Results for 2016-17

[20] AlcoholEdu Impact Report 2015-16

[21] AlcoholEdu Impact Report 2016-17

[22] Haven Impact Report 2015-16

[23] Haven Impact Report 2016-17

[24] Climate Survey Results - Spring 2016