Reinhardt University SACSCOC Compliance Certification

Comprehensive Standards - Student Affairs and Services

3.9 Student Affairs & Services
3.9.1 Student Rights
3.9.2 Student Records
3.9.3 Qualified Staff

__________________

 

Part 1 Signature Attesting Integrity
Part 2 Substantive Changes
Part 3
2 Core Requirements
Comprehensive Standards
4 Federal Requirements
Part 4  Inst. Summary Form

 

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3.9.3 Qualified Staff

The institution employs qualified personnel to ensure the quality and effectiveness of its student affairs programs. (Qualified staff)

Judgment check box Compliance

Narrative

The Division of Student Affairs of Reinhardt University employs qualified staff members to provide effective, learning-centered programs and services that are aligned with the Division mission.

Student Affairs Mission

The mission of the Division of Student Affairs states, "We are committed to equipping students for a lifetime of stewardship and community engagement. We embolden students to be successful by enhancing student learning and stimulating further character development in a nurturing and caring environment."

To accomplish its mission, the Division has organized comprehensive programming, activities, and services through seven offices:

  • Office of Campus Ministries
  • Office of Career Services & Professional Development Services
  • Office of Counseling Services
  • Office of Student Health Services
  • Office of Residence Life
  • Office of Public Safety
  • Office of Student Activities

A detailed organizational chart is included in the supporting documentation. [1]

Figure 3.9.3-1.  Offices in the Division of Student Affairs

Student Affairs contributes to the mission of the University "to educate the whole person by developing the intellectual, social, personal, vocational, spiritual, and physical dimensions of its students." The Division of Student Affairs provides programs and services for students that stimulate the learning process, integrate the in-class and out-of-class experience, promote an environment conducive to growth and discovery, and facilitate intellectual, spiritual, social, occupational, physical, cultural, and emotional development. Ultimately, Division staff work to enhance the overall quality of campus life, establish a sense of community, and enable all students to realize their full potential. A thorough description of the student services offered by the Division is found in Comprehensive Requirement 2.10.

Staffing

Reporting to the Dean of Students and under the supervision and oversight of the Provost, Reinhardt’s Division of Student Affairs employs 19 full-time and 3 part-Time employees as well as 71 student workers and student leaders. To accomplish its mission, the Division of Student Affairs has organized comprehensive programming, activities, and services through seven offices with the following number of staff members and student leaders per office.

Figure 3.9.3-2.  Total FT/PT Staff and Student Leaders in Student Affairs

Office Full-time Staff Part-time Staff Student Staff Total Staff
Student Affairs

2

0

0

2

Student Activities

2

1

35

38

Campus Ministries

1

0

4

5

Counseling Services

1

0

0

1

Career Services

1

0

0

1

Health Services

0

1

1

2

Residence Life

5

0

28

33

Public Safety

7

1

3

11

Figure 3.9.3-3.  Staff by Title in Student Affairs

Office of Student Affairs
2 Staff members
1 Full-time Dean of Students
1 Full-time Administrative Assistant
Office of Student Activities
38 Staff members
1 Full-time Director
1 Full-time Coordinator
1 Part-time Program Coordinator
35 Student Workers/Leaders
Office of Campus Ministries
5 Staff members
1 Full-time Chaplain
4 Student workers
Office of Counseling Services
1 Staff member
1 Full-time Director
Office of Career Services & Professional Development Services
1 Staff member
1 Full-time Director
Office of Student Health Services
2 Staff members
1 Part-time Nurse
1 Student Worker
Office of Residence Life
33 Staff members
1 Full-time Director
4 Full-time Residence Life Coordinators
28 Student Workers/Leaders (Resident Assistants)
Office of Public Safety
11 Staff members
1 Full-time Director
2 Full-time Assistant Directors
4 Full-time Patrol Officers
1 Part-time Patrol Officers
3 Student Workers

Student Affairs follows a rigorous process for hiring and retaining qualified staff and student leaders.  Under the direction of the Dean of Students, highly qualified personnel with appropriate educational and work experiences have been recruited and employed in all areas within the Division. This assures the quality and effectiveness of the University's student affairs programs.  The following table provides summarized responsibilities, educational qualifications and professional experience for Student Affairs staff. Links to Vitae and Job Descriptions are also included.

Figure 3.9.3-4.  Responsibilities and Qualifications of Staff in Student Affairs

Name & CV

Title

Responsibilities

Educational Qualifications

Professional experience

Mel Norwood [2]  Dean of Students

 

Provide leadership and development for the Student Affairs division including Residence Life, Student Activities, Counseling Services, Career Services, Minister to Students and Public Safety, as well as policy formulation, and assessment of all student affairs services.

[3]

Ed.D. – Higher Education Administration

Auburn University

 

M.Ed. – Educational Administration

Alabama State University

 

B.S. – Business Education

Alabama State University

 

 

16 years of experience working in Secondary and Post-Secondary Education

 

Member NASPA and ACUHO-I

 

FEMA, CPR, AED, and QPR trained

 

Karen Douglas [4] Administrative Asst. to Dean of Students Assist Dean of Students and support student affairs staff. [5] B.F.A. - Interior Design, University of Georgia Over 15 years of customer service and administrative experience, extensive computer, bookkeeping, design and budgeting experience, project coordinator for the mobile computer classes with the Athens Regional Library System, HAVEN trained
Eric Booth  [6] Director of Residence Life

 

Oversight of university housing program. Staff supervision of 4. Budget responsibility, strategic planning, operations, marketing [7] M.A.– Adults in Higher Education,  University of Texas at San Antonio (2006);

B.A.- Physical Education, William Penn University, Iowa (2000)

 Member NASPA and ACPA, ACUHO, SEAHO, GHO, GCPA;

HAVEN and  C.R.A.S.E trained

Walter May [8] Asst. Dean of Students and Director of Student Activities Guide and mentor student leaders for development of student activities program. Staff supervision, budgeting, strategic planning, assessment, operations, marketing [9] Ph.D.-  Educational Policy Studies,  Georgia State University, GA (2009); M.A.- Higher Education and Student Personnel, University of Mississippi. MS (2000); B.A- History, Millsaps College, MS (1998); Over 17 years of experience in student activities as director and Asst. Dean of Students;

FEMA, HAVEN, and CRASE trained; CPR certified; member GCPA, APCA,NODA, SACSA, NASPA

 

Derek Struchtemeyer [10] Director of Counseling Services Short-term individual and group counseling, crisis intervention, outreach/consultation and prevention programming. [11]

 

M.Ed.- Counseling, West Georgia College (1995), GA ; B.A.- Psychology, University of Georgia (1993), GA; Licensed Professional Counselor in the State of Georgia, 1999-present

 

 

Over 22 years counseling experience, 17 in a city school or Higher Ed setting; Title IX trained; Gottman trained
Karen Matthews  [12] Director Vocation and Career Services (Formerly Career and Professional Services) Provide career services to students and alumni. Select and maintain state-of-the-art websites pertaining to career services. Partner with Institutional Research to report landing statistics. [13] B.S. Organizational Management, Covenant College (2002)

ADiv, Christian Education with concentration on Adult Education, New Orleans Baptist Theological Seminary,(1991)

Over 20 years of experience in all facets of leadership development, employee engagement, volunteer services leadership and organizational training. Certified Work Life Professional, Clinical pastoral Education Certified, experienced conference leader and public speaker, curriculum contributor to children’s Sunday School curriculum The Baptist Sunday School Board, Inside Out Coaching certificate, Chamber of Commerce Board member Cherokee Chamber of Commerce, CASA Board Member Cherokee County.
Meredith Keating [14] Coordinator of Student Programming and Service Assists in the strategic planning and development of a comprehensive student activities program; provides leadership and direction for the Student Activities Council (SAC); provides oversight for innovative student-centered programs that focus on but are not limited to student involvement, volunteer outreach, awareness, diversity, and leadership development. [15] M.S.- Education, Old Dominion University, VA, (2016);

B.S. - Human Resource Education, Louisiana State University, LA, (2014)

College career includes experience as an RA and an orientation leader, as well as internships in the Office of New Student Orientation, the Office on Institutional Effectiveness and Innovation, and the Office of Community Engagement. Graduate Assistant for Service and Civic Engagement and Interim Coordinator for Community Service, Office of Leadership and Student Involvement. CRASE trained
James R. Duncan [16] Director of Public Safety Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University; supervise Public Safety staff [17] M.P.A.-Masters of Public Administration, Anna Maria College, MA (2016);

B.A.- Organizational Management and Leadership, Reinhardt University, GA (2013); P.O.S.T. Certified Peace Officer; Georgia P.O.S.T. Certified Jail Officer; First Responder; advanced certifications in DUI and impaired driving;

10 years of experience in law enforcement; training courses in firearms, defensive tactics, investigations, domestic violence, elderly abuse & mental illness.   member of Metro Atlanta Police Emerald Society, Georgia Association of Chief's of Police, International Association of Campus Law Enforcement Administrators. C.R.A.S.E. trained
Jamie Hudgins[18] Campus Pastor Support the spiritual and intellectual development of students. Build a strong community of faith. Mentor and train student leaders for ministries on campus; Church Relations; Spirited Leadership of University [19] Masters of Divinity, Asbury Theological Seminary, KY (1997);

B.S.-Industrial Management, Georgia Institute of Technology, GA (1988)

Ordained Elder in UMC since 2009, Pastoral ministry since 2005, Local church Youth Ministry for 5 years, District Youth Ministry leadership 1997 to 2005, Travelling Ministry (spoke and led worship for various youth ministry events) since 1994
Flor E. Martinez [20] Residence Life Coordinator Day-to-day operation of 2 apts. Supervise 6 students; other  responsibilities include facilitating and assisting with programming and community building, policy enforcement,  assisting students with personal needs, and facility management. [21]

 

M.Ed. – Student Development and Leadership, Angelo State University, TX  (Dec. 2016); B.A.- Business Administration, UT – Pan American, TX (2009)

 

Seven years experience in residence life positions; assisted with summer housing and summer camps; living/learning community experience

Member ACUHO, SEAHO, GHO; CSA, Title IX, and C.R.A.S.E trained

Madison Smith [22] Residence Life Coordinator Day-to-day operations of 2 halls. Supervise 10 staff;

other responsibilities include facilitating and assisting with programming and community building, policy enforcement,  assisting students with personal needs, and facility management.

[21]

B.S.- Early Childhood Education, Kennesaw State University, GA (2016)

 

3 years experience in residence life; camp counseling.

Member ACUHO, SEAHO, GHO;  C.R.A.S.E trained

William Jones [23] Residence Life Coordinator Day-to-day operations of 3 halls. Supervise 6 staff; other  responsibilities include facilitating and assisting with programming and community building, policy enforcement,  assisting students with personal needs, and facility management.

[21]

 

B.F.A.- Digital Art and Graphic Design, Reinhardt University, GA (2009)

 

5 years experience in customer service and a public health non-profit.

member ACUHO, SEAHO, GHO; C.R.A.S.E trained

Kyle Beaman [24] Residence Life Coordinator Facilitating and assisting with programming and community building, policy enforcement,  assisting students with personal needs, and facility management. [21]

 

B.A. – Religious Studies, Reinhardt University, GA (2012) 3 years professional experience in residence life.

Member ACUHO, SEAHO, GHO;  C.R.A.S.E trained

 

Alicia C. Miles [25] P/T University Nurse Provides consistent high quality non-emergency health care services to the Reinhardt community; referrals for additional treatment and/or assessment; maintain records, budgeting, liaison between the University and public health agencies; maintain safe and sterile work environment with special care taken for disposing of biochemical wastes; review & revise clinical policies, procedures & patient care instructions; Coordinate, create, and/or facilitate the sharing of health care information through the Wellness Program established for students and staff [26] B.S.N., Hartwick College, NY (1997); Licensed Registered Nurse; BLS Certified; 30 hours of CEU's (Continuing Education Credits) to maintain licensure in the state of Georgia as a Registered Nurse 19 years nursing experience in a variety of areas

Title IX, VAWA (Violence Against Women Act),

GICA - Train-the-Trainers: Campus Security Authorities & Responsible Employees,   SART (Sexual Assault Response Team), In2vate and Haven trained

 

 

Scott Roper [27] Public Safety Officer Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [28]

 

Cherokee County High School 2003; POST Certified Peace Officer. Nationally Certified Firefighter; Emergency Medical Technician.

 

14 years of experience as Firefighter; 11 years of experience as a certified police officer.
Ben Bixler [29] Asst. Director of Public Safety Emergency Mgmt. Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [30] Law Enforcement Certification (PBLE910329S)

Law Enforcement Instructor  Certification (A017),

Jailor Certification (PBJA890005S)

Radar Operator Certification (PS0991R897S)

American Red Cross Certification (Adult CPR/AED; CPR & First Aid); Rape Aggression Defense Instructor;

 

 

30+ years in law enforcement including the Army as a military police officer and 26 years in Georgia as a civilian officer. I served in Kosovo, Iraq, and Afghanistan as a civilian law enforcement advisor and trainer.

Worked undercover narcotics for the City of Duluth and Gwinnett County drug task force and received a medal of valor and purple heart for being shot in the line of duty while saving a fellow officers life; CRASE trained

Josh A. Fazzio [31] Public Safety Officer Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [28] Certifications: ASP Baton;  OC Pepper Spray;  PSS-14 Mine Detector; M-ATV (MRAP) Mine-Resistant Ambush Protected vehicle;  CPR; Combat Life Saver; Drivers Training; M16; M204 Bravo; M249 Bravo; D-7 Bulldozer; 230LCR Hydraulic Excavator; 5, 10, and 20 ton dump truck; 9mm handgun

 

Two years experience as a Public safety officer; Army National Guard Specialist; HAVEN trained
Rhonda F. Kelley [32] Assistant Director of Public Safety/Operation Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [33] A.A-, Chattahoochee Tech (2008); Criminal Justice;  North Central Georgia Law Enforcement Academy (2007),Certified Georgia Peace Officer; Certified Georgia Jail Officer; Certified Search and Rescue; Certified GCIC Tac Operator; Certified First Responder; Certified American Red Cross Instructor; Certified Georgia POST General Instructor; Certified R.A.D Instructor/Women,; C.R.A.S.E. trained

 

Reinhardt Public Safety; Officer, five years (2011-2016).  Before that, I was a deputy at Pickens County Sheriff's Office; Court Services, School Resource Officer, Jailer, Uniform Patrol, 4 years (2007-2011), and before that I drove a school bus for Cherokee County BOE (1992-2007) 15 years.

 

Antonio Minniefield [34] Public Safety Officer Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [28]

 

Bossier Parish Community College: Information Technology 13 years of security experience. Served as the lead security officer for the Boomtown Casino and Hotel. Experience in loss prevention and investigations.
Robert Conduff [35] Public Safety Officer Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [28] B.S. – Health & Corporate Wellness Management/Sports-Industrial Medicine, Arkansas Tech University, (1991)

 

 

Eighteen years management demonstrating improvements in Safety, Quality, Operation, Cost and Morale; Certifications:  Athletic Trainer, Ergonomic Professional, Functional Capacity Evaluator; GROW Coach; ISO-22000 Internal Auditor; OSHA 18001 and ISO 14001, Process Safety Management Coordinator; HAZWOPER – 40 hour Emergency Response, Hazardous Energy Control, Environmental Specialist; NFPA 70E. Memberships: NATA ; National Safety Council; Safety OHS EHS and HSE; Safety Health Environmental Risk and Community Mgmt,

 

Karen Ellis [36] P/T Public Safety Officer Responsible for law enforcement, student conduct, parking enforcement and the overall safety and security of the University [28]

 

Morine Valley Community College 1977-1978; University of La Verne 2004-2005: Completed 90 hours toward A.A. degree; POST Beginning, Intermediate, Advanced and Supervisory Certificates. LAPD supervisory training program Over 28 years of Law Enforcement experience. Worked as a supervisor in the Patrol, Traffic, Internal Affairs and intelligence divisions.

Professional Development

To ensure continuing use of best practices, employees and student leaders in the Division of Student Affairs are provided opportunities for and participate in professional development activities. See report of professional development activities for 2015-16. [37] Staff members attend and participate in state, regional and national trainings, workshops and conferences hosted by professional and other affiliated organizations. Also, staff members routinely participate in webinars to stay abreast of current issues in higher education and areas of specialization. Continued professional development does play a part in the annual evaluation for staff and directors.

Student Satisfaction with Student Affairs Services

The Division of Student Affairs employs sufficient staff and student leaders to accomplish its mission, as evidenced by findings from multiple regular assessment activities. The institution demonstrates that staff is sufficient to accomplish its mission to provide “essential programs and services which support student engagement and success” through information gathered from a variety of regular assessment activities. For example, a comparison of the 2012-2013, 2013-2014, 2014-2015, and 2015-2016 Reinhardt Student Life Survey results indicates that student satisfaction with student support services identified in the survey is consistently high. [3839404142434445]

  • Over 90% of students indicated they were “satisfied” or “very satisfied” over four years with services provided by the University Counseling Center.
  • On average nearly 80% of students indicated they were they were “satisfied” or “very satisfied” over four years with services provided by the University Career Center.
  • On average, over 80% of students indicated they were “satisfied” or “very satisfied” over four years with services provided by the University Office of Public Safety.
  • On average, 84% of students who utilized the services of the Student Health Center over the four years indicated they would utilize the services again and on average 87% of those same students would recommend the services of the Student Health Center to their friends.
  • On average, over 83% of students indicated they were “satisfied” or “very satisfied” over four years with selection and quality of events and activities provided by the office of Student Activities.
  • On average, over 89% of students indicated they were “satisfied” or “very satisfied” over four years with involvement opportunities within student organizations provided by the office of Student Activities.
  • During the 2015-16 academic year, over 90% of students indicated they were “satisfied” or “very satisfied” with the leadership development, volunteer, sustainability, multicultural/diversity and health/wellness programs provided by the office of Student Activities.

Conclusion

Reinhardt University provides evidence of qualified student affairs professionals who have the education and expertise needed to ensure that Reinhardt provides the student support services needed to fulfill its mission, thus demonstrating its compliance with Comprehensive Standard 3.9.3 (Qualified Staff).

 

Supporting Documents

[1] Student Affairs Organizational Chart

[2] Mel Norwood CV

[3] Dean of Students Job Description

[4] Karen Douglas CV

[5] Executive Assistant to Dean of Students Job Description

[6] Eric Booth CV

[7] Director of Residence Life Job Description

[8] Walter May CV

[9] Assistant Dean of Students Job Description

[10] Derek Struchtemeyer CV

[11] Director of Counseling Services Job Description

[12] Karen Mathews CV

[13] Director of Career Services Jon Description

[14] Meredith Keating CV

[15] Coordinator of Programming and Service Job Description

[16] Jay Duncan CV

[17] Director of Public Safety Job Description

[18] Jamie Hudgins CV

[19] Minister to Students Job Description

[20] Flor Martinez CV

[21] Residence Life Coordinator Job Description

[22] Madison Smith CV

[23] William Jones CV

[24] Kyle Beaman CV

[25] Alicia Miles CV

[26] University Nurse Job Description

[27] Scott Roper CV

[28] Public Safety Office Job Description

[29] Robin Bixler CV

[30] Assistant Dir of Publix Safety Emergency Mgmt Job Description

[31] Josh Fozzio CV

[32] Rhonda Kelley CV

[33] Assistant Dir of Public Safety Job Description

[34] Antonio Minniefield CV

[35] Robert Conduff CV

[36] Karen Ellis CV

[37] 2015-16 SA Professional Development Activities

[38] Student Life Survey (Campus Services) Spring 2013

[39] Student Life Survey (Campus Services) Spring 2014

[40] Student Life Survey (Campus Services) Spring 2015

[41] Student Life Survey (Campus Services) Spring 2016

[42] Student Life Survey (Campus Life) Fall 2012

[43] Student Life Survey (Campus Life) Fall 2013

[44] Student Life Survey (Campus Life) Fall 2014

[45] Student Life Survey (Campus Life) Fall 2015