Frequently Asked Questions

Welcome RU Eagle Parents and Families

Campus Life FAQs

Where can I get more information about Orientation?

All incoming new students will attend SOAR our summer orientation program. In addition, students will become more familiar with the university through the Eagle Bound program at the very beginning of their first semester at Reinhardt. To find out more visit www.reinhardt.edu/orientation.

If a student cannot attend classes because of illness, accident or emergency, who should be notified?

Students who cannot attend class because of illness should contact their professors, either via e-mail or phone, and go to the Student Health Center. Students who would be absent from campus for several days (i.e. to go home when sick) should also notify the Dean of Students who will then notify the appropriate professors.

How safe is the campus?

Reinhardt experiences very little crime. Click here for the most recent campus crime report. Reinhardt is patrolled by POST-certified law enforcement officers 24 hours a day, 7 days a week. Campus safety officers are also in direct contact with the Cherokee Sheriff's Office, as needed. Additionally, all residence halls have doors that are controlled by card and key access. A resident assistant makes rounds each evening, many times accompanied by a security officer. The campus is well-lit at night to increase visibility and safety.

Do most students have a vehicle?

Many Reinhardt students have a vehicle, but it is not a necessity. Public transportation is very limited. Catching a ride with a friend is very common. Students who bring a car to campus are required to register it with the Office of Public Safety and park in their assigned zone. To find out more visit Public Safety

What are the computer requirements?

Students are not required to have a personal computer; however, it is recommended that students have a laptop computer. The university provides students with access to computers in multiple computer labs around campus and the Hill Freeman Library & Spruill Learning Center. The minimal requirement for personal computers is any computer capable of running a current Internet browser, a current version of Microsoft Office, and that is able to connect to wireless Internet service.

Can students connect their computers to the campus network from their rooms?

Yes, as long as the computer is capable of running a current Internet browser, current anti-virus software, and is able to connect to a wireless Internet service.

Can students set their own wireless routers in their rooms?

No. Wireless Internet is provided by the university to all residence halls and buildings. Personal wireless routers are designed for home use and not allowed because they can cause issues with other equipment on campus.

How are the residence halls and rooms cleaned?

A professional custodial staff cleans all of the residence hall public areas including hallways, lounges and community bathrooms on a daily basis (Monday-Friday). However, they do not pick up after students. All students are responsible for their own rooms and bathrooms where applicable.

What laundry facilities are available on campus?

Each residence hall has its own laundry facility. Washers and dryers are available at a charge to the student.

Where do students attend church?

Many denominations are near campus. Several churches send shuttles to pick interested students up and return them after services. Others are active through campus organizations and plan special functions for interested students. More information about local worship choices is provided through the Campus Pastor. To find out more visit Reinhardt.edu/campusministry

Where can my son or daughter pick up mail?

Please be aware that there is no on-campus postal service for students. In order to receive regular mail through the United States Postal Service, students are required to rent a post office box with the Waleska Post Office. The Post Office will assist students with acquiring one. Mail that is delivered to the University will be returned to the sender. Post Office Boxes are available for a nominal fee at the Waleska Post Office which is located across the street from the Burgess Administration Building.

To reserve a PO Box online, visit www.usps.com then 1) select Manage Your Mail, 2) Select Reserve or Renew a PO Box, 3) Click Find a PO Box, 4) Pick the Waleska Post Office by entering following ZIP Code: 30183, 5) Select Waleska Post Office, 6) Complete the online application, 7) Pay with any major credit card, 8) Bring the printed form, your emailed receipt, and two IDs to the Waleska Post Office to pick up your key.

What are the meal plans for residential students?

Meal Plans are required for all residential students. Meal plan selections are made during the housing selection process. To find out more visit https://www.reinhardt.edu/student-life/living-on-campus/housing-costs/

Student Health FAQs

If my student gets sick or injured, where should she/he go?

The university’s Student Health Center is located in Smith-Johnston Hall providing easy access to all students. The Center is staffed Monday through Friday by a licensed nurse and a licensed counselor.

To find out more visit https://www.reinhardt.edu/student-life/student-services-resources/student-health-center/

What immunizations and examinations are required to live in the residence halls?

All Reinhardt University students (regardless of whether the student is full-time or part-time; and regardless of whether the student is a freshman, a transfer, a transient, joint enrolled, dual enrolled, or any other possibility or status) must follow the University’s immunization policy. The policy requires that students have certain information on file with the Student Health Center. This information includes a self-reported health history, documented proof of immunity to measles, mumps, rubella, varicella (chicken pox), tetanus, hepatitis B, and a completed screening questionnaire for tuberculosis prior to registration at Reinhardt University.

 

All students should carefully review the Reinhardt University immunization requirements below and complete the Reinhardt University Student Health and Immunization Forms within MedicatAll forms may be accessed online by logging into Medicat Patient Portal with your Reinhardt credentials. Medicat is the electronic health record system that Reinhardt University Student Health Center utilizes.  Access patient forms, lab results, upload and print required immunization forms, schedule appointments, and communicate with your medical or clinical provider. Click here to learn more about the Medicat Student Health Portal. Without this information on file, students will not be permitted to register for their classes in the semester following their enrollment. 

  • Reinhardt University Student Health Form – Every new student is required to complete the Reinhardt University Student Health Form. This form provides the Student Health Center with health information required to comply with state and federal laws and assure quality health care for students while they are enrolled at Reinhardt University. In addition, the Student Health Center requires proof of your immunization record against childhood diseases such as measles, mumps, rubella (MMR), varicella, tetanus, hepatitis B and tuberculosis (TB). Immunization information is required to be on file with the Student Health Center for all students before the beginning of classes.
  • Meningitis – Included in the Reinhardt University Student Health Form is information regarding Meningococcal Meningitis. State of Georgia Regulations require that all colleges/universities provide detailed information concerning the risks associated with Meningococcal Meningitis to all students. Therefore, all Reinhardt University students are required to submit a Meningococcal Vaccination Certification Form or sign a waiver stating their understanding of the requirement but expressing a choice to decline the vaccine.
  • COVID-19 Vaccination Status –  The University’s commitment to the health and safety of its community is strengthened with COVID-19 vaccination. Vaccination remains the most effective way to bring this pandemic to an end and prevent a resurgence in local and campus communities. While the COVID-19 vaccine is not required to be on Reinhardt’s campus, students, faculty, and staff are strongly encouraged receive immunization. All students will be asked to provide evidence of their COVID-19 vaccination status, or provide a waiver form to the University. This information, in whole, will inform the Student Health Center to what degree Reinhardt’s student body is vaccinated, which indicates the degree to which we may need to respond to COVID-19 health issues on campus. For individuals, this medical information will only be used to create generalized data reporting on how many students on campus are vaccinated and by the Campus Nurse or other need-to-know University officials in the event a student needs medical attention. Reinhardt’s confidential process for declaring vaccine status process will be through Student Health Center’s Medicat platform. There are two ways to complete the vaccine status requirement

(1) Proof of Vaccination or

(2) Vaccination Exemption [medical, religious or other personal reasons].

Before attempting to fill out your health and immunization records form in Medicat, please have a picture of your health insurance card  (front & back), immunization records and tuberculosis risk assessment form. If you need help with the TB Risk Assessment form, obtaining immunization records, or submitting your online health form, please schedule an appointment with the campus nurse.

Will parents be notified if a student needs medical attention?

Parents of dependent students are generally notified of a significant accident/illness or hospitalization. Basic communication is expected to occur between the student and the parent.

If a student cannot attend classes because of illness, accident or emergency, who should be notified?

Students who cannot attend class because of illness should contact their professors, either via e-mail or phone, and go to the Student Health Center. Students who would be absent from campus for several days (i.e. to go home when sick) should also notify the Dean of Students who will then notify the appropriate professors.

Where can the student go for help if things become overwhelming?

The Student Affairs Staff can help direct the student to the appropriate office as it relates to personal counseling, health services, career development, academic difficulties, job needs, roommate conflict, etc.

To find out more visit https://www.reinhardt.edu/student-life/student-services-resources/counseling-services/

Academic FAQs

Where can I get more information about Orientation?

All incoming new students will attend SOAR, our summer orientation program. In addition, students will become more familiar with the university through the Eagle Bound program at the very beginning of their first semester at Reinhardt. To find out more visit www.reinhardt.edu/orientation.

Is every student assigned an advisor? How often should they meet?

All incoming students are assigned an initial advisor to aid them in their first year of study. Once a student completes his/her first year or declares a new major, he/she is assigned a faculty advisor from the appropriate academic department. Students should meet with their advisor at least twice during a semester, but more often if there are problems. Undecided/undeclared majors are also assigned advisors.

When does a student declare their major?

A student can declare a major at any time.

When and where does a student register for classes?

A student already enrolled pre-registers for the next semester about halfway through the current semester. The process begins with the student meeting with their advisor and discussing the schedule of offered courses. Registration actually occurs at the beginning of each term. This is also when students receive financial clearance before confirming their course schedule. The student is responsible for the registration process in EagleWeb. New incoming students are pre-registered with an advisor prior to the start of the semester by participating in one of SOAR sessions.

If a student cannot attend classes because of illness, accident or emergency, who should be notified?

Students who cannot attend class because of illness should contact their professors, either via e-mail or phone, and go to the Student Health Center. Students who would be absent from campus for several days (i.e. to go home when sick) should also notify the Dean of Students, Dr. Walter May who will then notify the appropriate professors.

What is Drop/Add?

After registration, a student has approximately one week to make changes to their schedule — drop or add classes. After the drop/add period, no new courses may be added; however, if a student must withdraw from a course, they may still do so through the withdrawal period. Please refer to the refund schedule for any information on financial implications of withdrawing from a course after drop/add.

What resources are available to assist students?

Students in need of help can speak with the RA on their hall. If a student is having physical or mental challenges, Reinhardt provides counselors and nurses through the Student Health Center. Other resources include Center for Student Success, Vocational & Career Services, Information Technology and the student’s academic advisor.

How can a parent know how well the student is doing academically?

Ask your son/daughter. Mid-term grade reports are viewable in the student’s EagleWeb account around the 8th week of the semester. Final grades are also placed in EagleWeb.

What career planning is available for students?

At Reinhardt, career planning starts your student’s first year. The Office of Vocational & Career Services offers assistance with many aspects of, including building job-seeking skills, career exploration and planning, career counseling, interview preparation, resume writing, and graduate school exploration. To find out more visit https://www.reinhardt.edu/student-life/student-services-resources/vocation-career-services/