Financial Aid Policies at Reinhardt University

50% Institutional Aid Rule

Students receiving 50% or more of their tuition expenses from Reinhardt Institutional Aid are required to reside on campus. To be exempt from living on campus, students must meet one of the following criteria:

  • Living with parents (verification required)
  • Married or living with children (verification required)
  • 24 years of age or older (verification required)

Communication/Email policy

Each student is issued a University ID and email account for use throughout the time registered for classes.  Email is an available tool for official communication between the University (faculty/staff) and students. All University business must be conducted with Reinhardt University email.  Changes and requests will not be made from private/personal email accounts.

  • The University-assigned student email account is the official means of communication with all registered students.  The University reserves the right to send University business communications to students with full expectation that students will receive and read emails in a timely manner. 
  • Students are expected to check their University email account frequently in order to stay current with University business and notifications.  Students must ensure that there is sufficient space to allow for email delivery. 
  • Faculty and staff will assume that a student’s University email is a valid mode for communicating with a student.  Students who choose to forward their University email to a private/personal email address outside the University-issued email may do so at their own risk.  The University is not responsible for any difficulties that may occur in transmission or access of email.  And any such problems will not absolve students of their responsibility to know and comply with the official communications sent to their University email account. 
  • If you are unsure of your University email, please contact Information Technology at 770-720-5555 or it-department@reinhardt.edu. New students, please check your personal email listed on your Admissions Application until you receive a Reinhardt University email address.

Enrollment Status

Financial Aid eligibility is partly determined by a student's enrollment status.  During advisement and registration, it is important to review your class schedule to ensure that registration requirements have been met for financial aid.  Students must be enrolled over the entire 16-week semester.  This can be achieved by taking full session courses or a combination of courses offered in Session 1 and Session 2 as a full-time or part-time student. Registration in only Session 1 or only Session 2 does not meet financial aid registration requirements.

  • Family Educational Rights and Privacy Act, FERPA

The Family Educational Rights and Privacy Act (1974) protects the privacy of student records.  Under the Act, students may inspect and review their educational records, may seek to amend those records, and may limit disclosure of information from those records.  Access to student's records is strictly limited.  Students may complete a Student Waiver Form of FERPA Rights for Financial Aid Only form to allow the Student Financial Aid Office to release financial information to those named on the form.  Students may obtain the FERPA Waiver online.

  • Repeated Coursework

New federal regulations may prohibit a students financial aid eligibility when completing repeated coursework.  Students repeating coursework are strongly encouraged to check with their Financial Aid Counselor for financial aid eligibility.  Repeated coursework that is considered to be passing may not be financial aid eligible.

  • Right to Cancel Policy for Student Loans, PLUS Loans, and/or TEACH Grant

If you desire to cancel your student loan, PLUS Loan, or Teach Grant, you must submit a written request to the Reinhardt University Financial Aid Office within 14 days from the date the loan funds credit to your university account. Your written request to cancel a federal loan may be submitted to the Student Financial Aid office by e-mail from your Reinhardt e-mail account, or as a handwritten, typed, or printed statement bearing an original signature submitted by mail, in person, or by fax. Once you have requested any part of the federal loan to be canceled, please pay any outstanding balance to the Business Office immediately.

To view your university account, log on to https://eagleweb.reinhardt.edu/ICS/Students/My_Account/ and select "Course and Fee Statement.

  • Satisfactory Academic Progress, SAP

The Higher Education Act of 1965, as amended, requires colleges and universities to define and enforce standards of satisfactory academic progress for all students receiving federal assistance.  The financial aid definition of satisfactory academic progress differs somewhat from standards for academics as stated in the catalog. All full- and part-time students receiving federal financial aid must be in good academic standing and making satisfactory progress.  These standards, defined below, must also be met for students to receive state aid.  Satisfactory academic progress will be evaluated at the end of each semester by the Registrar and Director of Student Financial Aid.  At the end of each semester, students will be evaluated and notified if they are not meeting SAP requirements.  The first semester a student does not meet SAP requirements the student is placed on Financial Aid Warning.  At the end of the following semester, if a student is still not meeting SAP requirements, the student is then placed on Financial Aid Suspension. Students on Financial Aid Suspension are not eligible for any financial aid until they are meeting SAP requirements or until an appeal is approved.  SAP appeals are submitted and reviewed by the Appeals Committee.  A student whose appeal is approved will then be placed on Financial Aid Probation. To be eligible to continue receiving federal and state aid, a student must maintain the grade-point averages (GPA) shown below and pass 67%:


hours attempted  minimum GPA
0-15   1.5
16-30   1.6
31-45  1.7
46+   2.0


The maximum time for completion of degree requirements for students receiving aid is one and one-half times the length of the degree program.  Baccalaureate programs must be completed in 12 semesters.  Associate degree programs must be completed in six semesters.  A student who does not meet these criteria will not be allowed to receive further federal or state aid until the student's cumulative performance at Reinhardt University meets or exceeds these standards when reviewed at the end of the following semester checkpoint. Students who receive a semester with all grades of F maybe automatically placed on Financial Aid Suspension after review with the Registrar. 

Reinhardt University is committed to communicating and informing affordability and policies and procedures for the success of our students.  Below you will find information from areas campus wide with available links.  

Financial Assistance Available to Students 

Reinhardt works with four financial aid programs federal, state, institutional, and outside scholarships/loans.  The links below provide a plethora of financial knowledge. 


Cost & Payment Arrangements 

Once a student is registered for their classes a student invoice is then created and is due by the payment for deadline for that semester.  Cost and payment arrangements can be viewed at: www.reinhardt.edu/businessoffice 

 Security and Safety 

Reinhardt’s Public Safety mission is to keep our campus safe.  Public Safety partners with citizens, community, Cherokee County Sheriff’s Office, and Cherokee County Fire Department to keep our campus a safe place to live, study, and work. Below you find the link to two annual reports: 

Annual Security Report – Statement of Campus Security Policy
Crime & Fire Log – yearly report of incidents and their disposition


Reinhardt’s intercollegiate athletic department offers 26 programs and is committed to providing equitable athletic opportunities for its male and female students.  To review a copy of the Equity in Athletics Data (EADA) which details number of male and female full-time undergraduate students, total amount of athletically related student aid awarded to male and female athletes, expenses by sport, annual revenue for men and women sports, annual school salary of non-volunteer head coaches and assistant coaches, and for varsity team competition the number and gender of participants, coaches, operating expenses, etc. can be found in the Vice President of Athletics and Athletic Directors office located in the gym. 

 Family Educational Rights and Privacy Act (FERPA) 

Reinhardt’s faculty, staff, and administration protect student education records by the guidelines enacted by Congress in 1974.  


Academic Programs 

Reinhardt offers 40+ academic programs!  Click on the link below to find out more about programs offered and their requirements. 


Voter Registration 

Reinhardt University’s main campus is in Georgia which requires voter registration prior to election day.  Student Activities offers campus wide availability to all students’ voter registration opportunities.  This opportunity is disseminated via email and social media.   


Reinhardt University Student Financial Aid Complaint Policy and Log 

The Student Financial Aid Office strives to have superior customer service, to remain current in all financial aid regulations, and have a comfortable atmosphere for students.  We want to assist them in applying and receiving as much eligible financial, remain in compliance with all governing bodies, and create a relationship with students so they understand we are here to help them with any situation that may affect their financial status with the University.  

We want students to know that we care about them and their success at Reinhardt.  Each student is assigned a counselor by last name for our traditional and graduate students and our online students are assigned to our Assistant Director.  Students are encouraged to stay in constant communication with their Student Financial Aid Counselor but know that they may speak with the Director of Student Financial Aid.  The Student Financial Aid Office has an open door policy so students can come by at any time. 

Students who wish to file a complaint are encouraged to do so by emailing the Director of Student Financial Aid or submitting a complaint to financialaid@reinhardt.edu.  Depending on the severity of the complaint, the situation may be handled within the Student Financial Aid Office or with the Vice President for Enrollment Management.  All complaints should be handled within 48 hours of being made unless submitted on the weekend.  The student will be informed of the outcome, if appropriate, within 72 hours. 

The log for complaints contains student name, id, date submitted, date resolved, complaint, and resolution.  This log is kept electronically. 


Office of Student Financial Aid

Phone: 770.720.5667
Fax: 770.720.9126

Hours of Operation:
Monday-Friday: 8:30 AM-5:00 PM