Information Technology Services

Technology Services

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Please begin ALL support tickets with a Helpdesk submission.  helpdesk@reinhardt.edu

Your Reinhardt Student Portal

myReinhardt is your single-sign location for all Reinhardt applications. You will be able to access Reinhardt's student programs and email from myReinhardt. You’ll love how easy it is to access everything from one place!

Connecting to the Wireless Network

1.  On the bottom right taskbar, click on the Network icon and click the ReinhardtSetup network

2.  Click Connect

3.  You will now have to open your browser to connect

4.  Once you open your browser the Autoconfiguration page will appear and you will click Go to Secure W2 website

5.  Once you reach the secure W2 webpage you will need to make sure it correctly detected your device, then you will click JoinNow

6.  The program will take a few moments to launch.

7.  This window should pop up and you will need to enter your username and password as follows

Students:
Username: LastnameStudentID
Password: Date of Birth (MMDDYYYY)

Faculty/Staff:
Username: Network Username (Initials)
Password: your network password

8.  Once you have entered your username and password your computer should join the network and you can click done.

9.  You should now be connected to the wireless network.

Learn more about connecting the RU wireless network >

Contact us:
877.477.2001
770.720.5555
Helpdesk@reinhardt.edu 

Hours of Operation

Onsite support: Mon - Fri
8:00am-4:30pm
Helpdesk support:  24 hours per day / 7 days per week

Scott Cook Photography. 561-252-3423, scott@scottcookphotography.com, www.scottcookphotography.com

Campus Computer Labs


Hill Freeman Library and Spruill Learning Center

2nd Floor - Computer Lab 
accessible 24/7 from the lower level back entrance

3rd Floor - Computer Lab 
Monday – Thursday     8am-11pm  
Friday                          8am-5pm                     
Saturday                     1pm-5pm                   
Sunday                       2pm-11pm

Students are able to print in both computer labs.

Color printing is available in the 2nd floor computer lab for an additional cost.

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During our increase of hybrid and online studies, the following rooms are open during class hours for tutoring or taking an online classes (with earbuds preferably).

  • Eagles View Den
  • Dobbs - Room 100 and Room 106
  • Dobbs - Room 205 (T/R all day)
  • Lawson - Room 207 (MWF 8-noon)
  • Tarpley - Room 211

Reinhardt Help Desk

If you are having technical difficulties and require assistance, you may email HelpDesk@reinhardt.edu or click the button to access the Reinhardt Self-Service Help Desk. The Help Desk has many articles and resources to help with trouble-shooting issues and increasing your knowledge about using technology here at Reinhardt University.

Reinhardt HelpDesk

What is Microsoft Clutter?

Clutter is an email sorting tool available to Office 365 customers. Clutter analyzes your email habits, and based on your past behavior, it determines the messages that you're most likely to ignore. It then moves those messages to a folder called Clutter, where you can review them later.

Learn more about clutter >